Privacy policy
Privacy Policy
Last updated: October 27, 2026
The Money Factory operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). The Money Factory is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in another transaction through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another individual.
Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:
- Contact details: Including your name, address, billing address, shipping address, telephone number, and email address.
- Financial information: Including credit card numbers, debit card numbers, financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related information.
- Account information: Including your username, password, security questions, preferences, and settings.
- Transaction information: Including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
- Communications with us: Including information you provide when contacting us, such as customer support inquiries.
- Device information: Including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information: Including information about your interactions with the Services, such as how and when you use or navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
- Automatically through the Services: Including information collected from your device when you use our products or services, visit our websites, or interact with cookies and similar technologies.
- From our service providers: Including providers we engage to support certain technologies and collect or process personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
We use your personal information to provide the Services, including fulfilling our contractual obligations to you, processing payments, preparing orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling reviews, and providing a personalized shopping experience.
This may include using your personal information to better personalize and improve the Services.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or postal mail.
We may also display online advertisements for products or services on the Services or other websites, including advertisements based on items you previously purchased, added to your cart, or otherwise interacted with.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide secure payment and shopping experiences, detect, investigate, and take action regarding potentially fraudulent, illegal, unsafe, or malicious activities, protect public safety, and safeguard our Services.
If you choose to register an account, you are responsible for keeping your account credentials secure.
We strongly recommend that you do not share your username, password, or other login information with anyone.
Communicating with You
We use your personal information to provide customer support, respond to inquiries, deliver effective services, and maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies.
We may also use personal information to investigate or participate in civil discovery proceedings, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy.
These circumstances may include:
- Shopify, vendors, and service providers: Including third parties that provide services on our behalf, such as IT management, payment processing, reporting and analytics, customer support, cloud storage, order fulfillment, and shipping.
- Business and marketing partners: To provide marketing and advertising services. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information according to their own privacy notices. Depending on where you reside, you may have the right to opt out of the sharing of your information for targeted advertising and marketing based on your online activity across different merchants and websites. You can exercise applicable opt-out rights through the privacy choices made available on our website.
- Third parties at your direction or with your consent: Including when you request that we disclose certain information or use social media widgets or login integrations.
- Our affiliates or other members of our corporate group.
- Parties involved in business transactions or legal matters: Including in connection with a merger, bankruptcy, or other business transaction, or to comply with applicable legal obligations, respond to subpoenas, search warrants, and similar requests, enforce our terms or policies, and protect or defend the Services, our rights, and the rights of our users or third parties.
Our Relationship with Shopify
Shopify hosts the Services and collects and processes personal information about your access to and use of the Services to provide and improve them.
Information you submit through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence for the purpose of providing and improving the Services.
In addition, to help protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, together with interactions involving other merchants and Shopify.
To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.
In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding Shopify’s use of your personal information for these purposes.
To learn more about how Shopify uses your personal information and the rights you may have, please visit the Shopify Consumer Privacy Policy.
Depending on where you reside, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to websites or other online platforms operated by third parties.
If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information they contain.
Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users of the Services or those platforms, without limitations on its use by us or third parties.
The inclusion of links does not, by itself, imply our endorsement of the content, owners, or operators of those platforms, except as otherwise disclosed through the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children who are below the age of majority in their jurisdiction.
If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”
Additionally, information you send to us may not be secure while in transit.
We recommend that you avoid using insecure communication channels to send sensitive or confidential information.
The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements or policies.
Your Rights and Choices
Depending on where you reside, you may have some or all of the following rights regarding your personal information.
These rights are not absolute and may apply only in certain circumstances. In some cases, we may deny your request as permitted by law.
Right to Access or Know
You may have the right to request access to the personal information we maintain about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to Data Portability
You may have the right to receive a copy of the personal information we maintain about you and request that we transfer it to a third party, subject to certain circumstances and exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws.
You can exercise applicable opt-out rights through the privacy choices made available on our website.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt out for the device and browser you use to visit the website.
If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account.
To learn more about Global Privacy Control, visit:
https://globalprivacycontrol.org/
Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your browser or device.
Managing Communication Preferences
We may send promotional emails, which you can opt out of at any time using the unsubscribe option included in those emails.
If you opt out of promotional communications, we may still send non-promotional emails, such as messages about your account or orders.
Additional Rights for Residents of the United Kingdom or European Economic Area
If you reside in the United Kingdom or the European Economic Area, subject to applicable legal exceptions and limitations, you may exercise the following rights in addition to those described above:
Objection to Processing and Restriction of Processing: You may have the right to request that we stop or restrict processing your personal information for certain purposes.
Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Exercising Your Rights
You may exercise your rights through the options provided in the Services or by contacting us using the information below.
To learn more about how Shopify uses your personal information and the rights you may have, including rights relating to data processed by Shopify, visit:
https://privacy.shopify.com/en
We will not discriminate against you for exercising your rights.
We may need to verify your identity before processing your request, as permitted or required by applicable law.
Under applicable laws, you may designate an authorized agent to submit requests on your behalf.
Before accepting a request from an authorized agent, we may require proof of authorization and may also require you to verify your identity directly with us.
We will respond to your request within the time required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact information below.
Depending on where you reside, you may have the right to appeal our decision by contacting us or to submit a complaint to your local data protection authority.
For residents of the European Economic Area, information about the relevant supervisory authorities is available through the European Data Protection Board.
International Transfers
Please note that we may transfer, store, and process your personal information outside your country of residence.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, where applicable, unless the transfer is made to a country recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy periodically, including to reflect changes in our practices or for operational, legal, or regulatory reasons.
We will publish the revised Privacy Policy on this website, update the “Last updated” date, and provide any notice required by applicable law.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your available rights, please contact us at:
The Money Factory
Website: https://jointhemoneyfactory.com
Email: hellomoneyfactory@gmail.com
Additional contact information may be found in our Contact Information Policy.
For purposes of applicable data protection laws, we are the data controller responsible for your personal information.